I was in the process of redirecting my career path and needed professional help to do so. I contacted YES and they immediately scheduled a consultation appointment to explain how the process works and answered all the questions I had. It was more like a mutual relationship than just a business transaction. I decided to get a resume and cover letter package. I loved working with every individual in every step of the way. Their customer support system is excellent and they follow up with me until I was fully satisfied with everything they did for me. I will soon be transitioning into a non-profit world from a traditional higher education setting. Thanks to YES for their support and exceptional services.