Frequently Asked Questions

Yes, we do! The service includes a video, written guide, and 90-minute mock interview with coaching by President Katherine Akbar—the world’s only Interview Aikido coach—and is 397. Check our reviews to see how much people love and benefit from this.

Yes. We have had clients all over the world; location makes no difference. Coaching services are typically done by Zoom, and we have both noon-time and evening times Eastern available to accommodate different time zones.

No, though many clients like to take advantage of our reduced rates for returning clients. You will receive your documents in Word, and they will be yours to modify. We also provide you with a free guide on how to update your documents for different job postings.

The documents will work best for the type of position on which we model them. That said, we will provide you with a guide on how to tweak your documents for different positions.

The Executive Resume is what you need if you are going for a position at the C-suite, executive director, president, vice president, or director level. With your Executive Resume purchase, you get a guaranteed senior writer, and the resume will be focused on your leadership skills instead of just your functional expertise.

If your LinkedIn profile is search engine optimized for the kind of position you want, recruiters/headhunters will find you there when they have a job that seems right for you. Our clients who get our LinkedIn service are contacted by 8 recruiters on average! While contacting recruiters/headhunters isn’t usually a great use of your time—unless they specialize in your field—we do give you contact information for at least 14 of them in the guide we provide with your drafts.

No. Employment agencies work for employers to fill their jobs. We work for you! We give you the tools to market yourself for your ideal position. Clients who get coaching may also receive referrals to former clients or other contacts when we believe they can be helpful.

Your client success manager will be glad to send you a sample Professional, Executive, or Federal Resume after your consultation. We don’t provide a sample of our Cover Letter, as its structure is like our secret sauce. Schedule your free Career Success Consultation here.

For job seekers, career coaching is completely customized to your specific needs. The activities can fall into two categories: helping people figure out the best-fit employment situation and helping them obtain such an offer.

Once you know what you want to do and for whom you want to do it—and you may already know this at the outset—our Certified Career Coach will work with you on how to help you market yourself. Coach Michael Akbar will help you develop the needed mindset for success. He will also help you become a networking genius who can build a network of people who can hire or refer you. Finally, he teaches you executive access skills so that you bypass the Human Resources Department and get yourself directly in front of decision makers.

We also offer Career Advancement Coaching to help you excel on the job and make the right moves to advance in your career.

Of course! We’ve had many clients sponsored by someone who cares about them. We recommend that that person be involved in the consultation to give us information and think about what they most need. If you have a limit on what you’re willing to spend, we can limit the conversation to those services, or we can discuss pricing separately if you want to keep it secret.

Between Google, Yelp, and Angie’s List, we have over 300 testimonials from happy clients whose lives we have changed for the better. Our median/average client …

• interviews with 5 organizations
• gets contacted by 8 recruiters if they get our LinkedIn
• gets a new job in 8 weeks from resume finalization
• earns 19% more at the new job
• gets 2 offers to choose from

Resumes and cover letters are not products that can be price shopped, since the quality will vary widely. Most resume companies take the information you give them, put it in a nicer format, and improve the English. Some even shop your job out to a writer in India or another country where it will be written by someone who does not use American English.

To get into the interview pile, you will need marketing documents that are keyword rich with the right keywords to get you past the resume scanners. Your documents also need to prove that you make a difference to your employers, and that is why our writers are trained to work with you to uncover and highlight your quantified accomplishments.

Also, most resume writers you could hire will write and edit your resume by themselves. At YES, you have 2 or 3 resume writing specialists strategizing on how to sell you best, because 2 heads are better than one.

This is why our median/average client gets such great results. Based on our ongoing study, the median/average client …

• interviews with 5 organizations
• gets contacted by 10 recruiters if they get our LinkedIn
• gets a new job in 8 weeks from resume finalization
• earns 16% more at the new job
• gets 2 offers to choose from

We are the top-rated company nationwide for USAJobs-style Federal Resume writing, and we are one of the top 2 rated Washington metro companies for resume writing and career coaching.

Yes, there is, if you get a coaching package that gives you all the tools you will need.

For smaller packages, you receive a satisfaction guarantee. If you require any changes to your resume, cover letter, or LinkedIn profile to make them perfect for the job you provided as a sample, we will take care of those for free.

You will receive these guarantees in writing in our Professional Services Agreement. To get started, schedule your free Career Success Consultation here.

It means if you do your part—which will be spelled out for you—we will give you additional coaching beyond what you purchased until you get a job.

Since we implemented this guarantee in August 2019, all of our clients have gotten a new job before completing their purchased coaching services (with the exception of those who decided to stay at their jobs). Regardless, as long as you are doing your part, we will stick with you and make sure we help you get an offer.

Our Professional Resume is 299, Executive Resume is 999, and Federal Resumes range from 499 to 997, depending on the target grade, with most clients needing the option that is 747. Many clients get a package with additional services that will help them get their ideal job fast.

We make our services affordable for almost all by providing two options for financing in case you prefer to pay off the balance after getting your new job. You can get a resume for as little as $6 due before you would be expected to have a new job. Your first step is to schedule a free Career Success Consultation to learn more.

Professional Resumes are typically 1 to 2 pages, while Federal ones are typically 3 to 5 pages. Federal ones require significantly more work on our part, and the more experienced the client, the more time and expertise they require, so there is a tiered rate system for Federal Resumes.

Most of our packages are in the 3 figures or low 4 figures. We recommend you choose the right package based on your needs after doing your Career Success Consultation and then get the job to easily pay off the balance.

No. If you have good credit, we’ll show you how you can get 6 months’ free financing though PayPal, and if your credit is fair, you can still get low-interest financing through our Affirm relationship. If you are like our median client, you’ll have a new job in about 2 months and can pay off the balance using your average 16% pay increase then.

You will get the second one at 1/3 off any time within 5 years.

Yes, we offer a discount to military personnel, veterans, and their eligible family members, as well as refugees who arrived in the last 5 years.

Online checks, all credit and debit cards, paper checks, PayPal credit, and Affirm financing

Only if you require PayPal financing

Our turnaround time is five to eight business days, depending on how fast you need it, from when your writer gets all the information they need from you. You want to allow a couple of extra days for the data collection stage. Rush services are also available. Get started as fast as possible by scheduling now.

You can get rush service, which ranges from 13–50% extra, depending on how fast you need it. This is because we need to pay your writers a premium to drop their other activities in your favor. Your resume can be delivered as soon as tomorrow if you invest today and are very on top of getting us what we need.

It’s 30 minutes and is done by phone or Zoom. You do not have to come in for that; we are not set up for in-person consultations.

Please click on the link in your confirmation email. If you have enough lead time (2 hours for Career Success Consultations and 24 hours for Career Strategy Sessions), that should allow you to reschedule. If you have less than that amount of time, please call the office at 202-740-3032 to reschedule.

About an hour—maybe an hour and a half on the outside.

No problem. You can order a Live Resume Interview, and your writer will call you to get any information they need that is not in your resume currently. This option is included for free in the larger packages and available for an additional 99 with smaller packages.

We have a proprietary content management system that we use to collect all the information a resume and cover letter need to pass the 6-second rule. You are welcome to copy and paste from your resume to start filling out the online worksheet. Some packages come with a Live Resume Interview, in which case the writer can fill out the worksheet from your resume. You can also purchase this service for 50 if needed.

By using this approach, (1) we ensure collection of all needed information, (2) the entire team stays on the same page, and (3) you have the opportunity and tools to take another look at what should be included in your resume at this stage of your career.

Yes, and we will accommodate according to their availability. However, your results don’t depend on just one person in any case. You will have a different editor and can request additional edits after you receive the drafts.

Please note that Katherine Akbar, our company president, does not typically write or edit resumes anymore. Her personal writing and editing services are available, however, at a different rate. These days she mainly works on selecting and overseeing the team to serve you brilliantly.