Privacy Policy

Effective: February 24, 2025

About Us

“We”, “us” or “our” means Your Edge for Success LLC (YES), with its principal place of business located at 6544 Spring Valley Dr Alexandria VA US 22312-2131.

About This Privacy Policy

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at csm@YESwriting.com.

What Personal Information We Collect and How We Collect It

We collect personal information that you provide directly to us:

Contact information. If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, phone number, and any other information needed to contact you about the Services.

Payment information. To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third party payment processing company. Use and storage of that information is governed by the third party payment processor’s applicable privacy policy.

Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.

Personally identifiable information. You may provide us with personally identifiable information, including but not limited to your date of birth.

• To send you our newsletter or other career success information or marketing about our Services that we think may be of interest to you.
• To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.
• To provide you with information about the Services that you request from us or that we feel may interest you.
• To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.
• To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.
• To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
• To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

How We Share Your Personal Information

We may share your personal information in connection with, or during negotiations of, any merger, sale of company assets, or acquisition of all or a portion of our business by another company.

We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.

SMS and Phone Number Usage

We maintain a strict policy of not sharing your SMS consent or phone number with third parties or affiliates for marketing purposes. Your contact information is treated with the utmost confidentiality and is used solely for the purposes explicitly stated in this privacy policy.

Your Email Marketing Choices

When you sign up for a promotion like a sweepstakes or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.

We may send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing emails, we may still send you non-promotional emails. We will not share your personal information with any third party for their direct marketing purposes.

You may unsubscribe from marketing emails through a link we include on emails we send you. You can also ask us to stop sending you marketing emails at any time by contacting us at CSM@YESwriting.com.

Your use of the website indicates your consent to this policy unless you contact us to opt out.

Retention of Your Data and Deletion

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).

The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

International Transfers

We will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.

Changes to This Privacy Policy

From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.

Contact Us

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us:

• SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

• Types of SMS Communications

If you have consented to receive text messages from YES, you may receive messages related to the following: account notifications and customer care assistance.

Example message: Hi, Priya. Did you receive Katherine's email yesterday about the Interview Aikido Mock Interview pre-coaching? If so, please review her comments, as they will help you do a great job on your mock interview.

• Message Frequency

Message frequency may vary. For example, the client may receive up to 10 SMS messages per week related to appointments, services, and/or customer care.

• Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. We only send messages to domestic numbers.

• Event Notification

Exciting news! [Event Name] is coming up on [Date]. Don’t miss out! Stay tuned for more updates. Msg & Data rates may apply. Reply STOP to unsubscribe.

• Opt In Method

You may opt in to receive SMS messages from YES in the following ways:
     Verbally, during a conversation
     By submitting an online form

• Opt Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us by email, phone, or Zoom to request removal from our messaging list.

• Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at ops@YESwriting.com.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

• Standard Messaging Disclosures

Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions page.
Message frequency may vary